Data Protection Declaration

1. Information on the Collection of Personal Data and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. On the following pages, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 The controller in charge of data processing on this website, within the meaning of the General Data Protection Regulation (GDPR), is:

OPRO CZ, k.s., Pricna 1735/25, 787 01 Sumperk, Czech Republic.

The controller in charge of the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the character string https:// and the lock symbol in your browser line.

2. Data Collection When You Visit Our Website

When using our website for information only, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:

  • Visited website
  • Date and time of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address (anonymized if applicable)

Data processing is carried out in accordance with Art. 6 (1) point f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files if there are any concrete indications of illegal use.

3. Hosting & Content Delivery Network

- KeyCDN
On our website, we use a Content Delivery Network (CDN) from the technology service provider proinity GmbH, Rümikerstrasse 60, 8409 Winterthur, Switzerland ("KeyCDN"). A CDN delivers large media files (such as graphics, page content, or scripts) through a network of regionally distributed servers connected via the internet. The use of KeyCDN helps optimize the loading speed of our website.
The processing takes place in accordance with Art. 6 (1) point f GDPR based on our legitimate interest in secure and efficient provision and improvement of the stability and functionality of our website.
Further information can be found in KeyCDN's privacy policy at: https://www.keycdn.com/privacy.

4. Cookies

To make visiting our website attractive and enable the use of certain functions, we use cookies on various pages. These are small text files stored on your device. Some cookies are deleted after the end of the browser session (session cookies), while others remain and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process specific user information (such as browser, location data, and IP address). Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

In some cases, cookies simplify the ordering process by saving settings (e.g., remembering the content of a virtual shopping basket). If personal data is processed by individual cookies, the processing is carried out in accordance with Art. 6 (1) point b GDPR for contract execution or in accordance with Art. 6 (1) point f GDPR to safeguard our legitimate interests.

Note that you can set your browser to inform you about the setting of cookies, decide individually about acceptance, or exclude them altogether. Each browser manages cookie settings differently. The following links provide information for managing cookies:

Please note that the functionality of our website may be limited if cookies are not accepted.

5. Contacting Us

When you contact us (e.g., via a contact form or email), personal data is collected. This data is stored and used exclusively for responding to your request or establishing contact, and for associated technical administration. The legal basis for processing data is our legitimate interest in responding to your request in accordance with Art. 6 (1) point f GDPR. If your contact is aimed at concluding a contract, the additional legal basis is Art. 6 (1) point b GDPR. Your data will be deleted after final processing of your inquiry unless legal obligations require otherwise.

6. Data Processing When Opening a Customer Account and for Contract Processing

Pursuant to Art. 6 (1) point b GDPR, personal data will be collected and processed to the extent necessary when you open a customer account. The data required for opening an account is shown in the input form on our website. Deletion of your account is possible at any time and can be done by sending a request to the above address. Once your account is deleted, your data will be deleted, provided all contracts have been fulfilled and no legal retention periods apply.

7. Use of Client Data for Direct Advertising

7.1 Newsletter via GetResponse
Our email newsletter is sent via the technical service provider GetResponse Sp. z o.o., Arkonska 6, A3, Gdansk, Poland. The data provided when registering for the newsletter (e.g., email address) will be stored on GetResponse's servers in the EU. GetResponse helps us statistically evaluate newsletters using tracking pixels. This allows us to determine if a newsletter was opened and what links were clicked. Technical information (e.g., time of access, IP address, browser) is also collected. If you wish to opt out, you must unsubscribe from the newsletter.

7.2 Advertising by Post
We reserve the right to use your first and last name, postal address, and other information (e.g., title, degree) for sending direct mail offers based on our legitimate interest. You can object to the storage and use of your data for this purpose at any time.

8. Processing of Data for the Purpose of Order Handling

8.1 We may pass on your personal data to the shipping company and credit institution involved in the transaction for the purpose of delivery and payment.

8.2 Passing on Personal Data to Shipping Service Providers

- DHL
If your delivery is handled by DHL, we will pass your email address to DHL for the purpose of coordinating a delivery date, provided you have given explicit consent.

- FedEx
If your delivery is handled by FedEx, your data will be passed to them for coordinating delivery.

- UPS
For deliveries by UPS, your data will be passed to them only if necessary for the delivery.

9. Online Marketing

9.1 Facebook Pixel
Our site uses Facebook Pixel for custom audience creation. This enables us to show relevant ads to users on Facebook. Data processing is based on your consent under Art. 6 (1) point a GDPR. You can revoke your consent at any time via the "Cookie Consent Tool."

9.2 Google Ads Conversion Tracking
We use Google Ads and conversion tracking to track advertising success. The use of tracking cookies is based on your consent under Art. 6 (1) point a GDPR, which you can revoke via the "Cookie Consent Tool."

10. Web Analysis Services

- Matomo with Cookies
We use Matomo for web analytics on our website. It helps us evaluate user activity while protecting your privacy. Data collection is based on your consent under Art. 6 (1) point a GDPR.

11. Retargeting/Remarketing/Referral Advertising

- Google Ads Remarketing
Our site uses Google Ads remarketing to deliver personalized ads. This processing is based on your consent under Art. 6 (1) point a GDPR, which you can revoke via the "Cookie Consent Tool."

12. Site Functionalities

12.1 Use of Vimeo Videos
We embed videos from Vimeo. If you play a video, your data may be transferred to Vimeo servers in the USA. This is based on your consent under Art. 6 (1) point a GDPR.

12.2 Use of YouTube Videos
We use YouTube to display videos on our website. If you play a video, data may be transferred to Google servers in the USA. This is based on your consent under Art. 6 (1) point a GDPR.

13. Tools and Miscellaneous

This website uses a "Cookie Consent Tool" to manage user consent for cookies. Cookies are only set if consent is provided by the user under Art. 6 (1) point a GDPR.

14. Rights of the Data Subject

14.1 The applicable data protection law grants you the following rights:

  • Right of access pursuant to Art. 15 GDPR
  • Right to rectification pursuant to Art. 16 GDPR
  • Right to erasure pursuant to Art. 17 GDPR
  • Right to restriction of processing pursuant to Art. 18 GDPR
  • Right to data portability pursuant to Art. 20 GDPR
  • Right to withdraw consent pursuant to Art. 7 (3) GDPR
  • Right to lodge a complaint pursuant to Art. 77 GDPR

14.2 Right to Object
If we process your personal data based on legitimate interest, you have the right to object to the processing at any time under Art. 21 GDPR. We will cease processing your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or if the processing serves to establish, exercise, or defend legal claims.

15. Duration of Storage of Personal Data

Personal data will be stored as long as necessary for the purposes for which they were collected or until consent is revoked, provided no legal obligations apply.